Expedition Everest™Challenge presented by Champion
Expedition Everest™ Challenge FAQ’S
REGISTRATION
PACKET PICK-UP
EVENT INFORMATION
HOTEL & THEME PARK TICKETS
PARKING & TRANSPORTATION
POST-RACE PARTY & PARTY TICKETS
COMMEMORATIVE ITEMS & PHOTOS
SPECTATORS
PHOTOS
KIDS’ RACES
RACE BENEFICIARY
CHILD CARE SERVICES
VOLUNTEER OPPORTUNITIES
FALL RACE CHALLENGE COMMEMORATIVE BONUS MEDAL
OTHER QUESTIONS
REGISTRATION
What is included in the registration fee? Each participant will receive a Champion® tech t-shirt, personalized race bib, goody bag, timed race, finishers medal, a 1 Day/1 Park Theme Park ticket valid at Disney’s Animal Kingdom® Theme Park, Disney’s Hollywood Studios™ or Epcot®, and entry into the exclusive after-hours party inside Disney’s Animal Kingdom® Theme Park.
Is there a Cast Member/DVC Member discount? There are no discounts available for registration.
Is there a registration price available for Annual Passholders? There are no discounts available for registration and registration is not available without the theme park ticket.
How do I know that I’m registered? You will receive a confirmation email from Active.com. This email will serve as your only confirmation of registration. To get another confirmation email sent, click the Registration link and then Confirmation. Enter the email address that you used to register for the race. A new registration confirmation will be emailed to you.
Can I get a refund on my race entry or transfer it to next year? All registrations are non-refundable and non-transferable. No exceptions will be made.
Are there pacing requirements? The race will start at 7:30pm. The 5K course will shut down at 9:15pm (15 minute per mile pace). The obstacle course will shut down at 9:30pm, and the Scavenger Hunt will close at 10:30pm.
Are there any age restrictions? Yes. Each team member must be 11 years of age or older.
Who can be a team? Teams will consist of two trekkers. Teams can be all male, all female, coed or military. If participating in the military division, both team members must be active, reserve or retired U.S. Military members.
I registered as part of a Team but now my teammate can’t make it - can I switch teammates or compete as an Individual? Yes. Please fill out the teammate change request form and mail it to us. The form can be found under the Registration tab on www.disneyeverestchallenge.com. If you switch to an Individual entry from a Team there is no refund for the unused portion of the entry. The form must be received two weeks before the race for teammate changes to be valid.
My friend and I both registered separately as Individuals - can we form a Team? Yes. Please fill out the teammate change request form and mail it to us. The form can be found under the Registration tab on www.disneyeverestchallenge.com. The form must be received two weeks before the race for teammate changes to be valid.
PACKET PICK-UP
Do I need to bring anything with me to Packet Pick-up? You MUST bring your Photo ID with you to Packet Pick-up. If you have your receipt and/or registration confirmation email from Active.com, we recommend that you bring that with you as well.
What are the Packet Pick-up locations and times? Packet Pick-up will take place at Disney’s Wide World of Sports® Complex on Friday, September 25 from 11am – 7pm and Saturday, September 26 from 10am –3pm.
Do both team members have to go to Packet Pick-up? We prefer that both teammates attend Packet Pick-up. If, however, a teammate cannot attend, the teammate picking up the packet must provide a copy of the teammate’s ID and a signed waiver (please see the question below).
What if I can’t make it to Packet Pick-up? Can someone else pick up my packet for me? For someone else to pick up your packet, you will need to provide them with the following documents:
1) Copy of your Photo ID
2) Signed event waiver (event waiver will be available at www.disneyeverestchallenge.com a few weeks before the event).
Both items MUST be provided. No exceptions will be made.
Can my race packet and t-shirt be mailed to me if I can’t attend? Unfortunately, we are unable to mail race packets and t-shirts.
Can I bring my stroller to Packet Pick-up? Yes. However, strollers are restricted inside both the Josten's Center and the Milkhouse at Disney's Wide World of Sports® Complex. You will need to leave your stroller in the designated Stroller parking areas prior to entering one of these buildings.
EVENT INFORMATION
What time does the race start? The race will begin promptly at 7:30pm on Saturday, September 26, 2009.
What does the Challenge consist of? The Challenge will consist of a 5K run, Obstacle course and a Scavenger Hunt.
Where does the Challenge take place? The Challenge will take place at Disney’s Animal Kingdom® Theme Park. The 5K and Scavenger hunt will be held inside the park and the obstacle course will be held in the parking lot.
Do I have to complete all three stages of the race? Yes. Participants must complete the 5K, Obstacle course and Scavenger Hunt in order to earn a finisher medal.
Do I have to finish the challenge at the same time as my teammate? Team trekkers will start in the same wave. Wave assignments will be on the race bib. Team trekkers must enter and exit the obstacle course together. Team trekkers must complete the scavenger hunt together and cross the finish line together.
Is the course different for teams and individuals? No. The challenge is the same course for teams and individuals.
What are the obstacles? The obstacles require trekkers to climb and crawl and will test your balance.
What if I can’t find or solve a clue during the scavenger hunt? Guides will be available along the course to assist.
Can teams or individuals pair up with each other during the scavenger hunt? Teams and Individuals must complete the scavenger hunt on their own and may not accept help from other teams, individuals or outside sources.
Will wireless devices, phones, or GPS devices be needed? These devices will not be needed. Your clues will be given to you at the race.
Will the event be timed? Yes. All participants will be timed using the ChronoTrack timing system and results will be posted online. ChronoTrack timing tags will be attached to the back of the race bibs and will be distributed at Packet Pick-up. Each individual participant will have a D-tag on the back of the bib. Team participants will receive one D-tag per team. The team must choose which member will wear the D-tag. The disposable timing tag peels off of the bib and must be attached to your shoe prior to the race.
Can I use my ChampionChip? No. All participants will be timed using the ChronoTrack timing system.
Where can I find more info about ChronoTrack? For more information on the ChronoTrack timing system, including how to attach the D-tag to your shoe, please visit www.chronotrack.com/for-athletes.
What time do I need to be at the start line? If you are parking at Disney’s Animal Kingdom® Theme Park, you will need to arrive before 6:45 pm.
Will there be awards? Yes. Please see the Event Details page for a full list of Awards. Individuals and teams will be scored using the cumulative time plus the number of scavenger hunt clues answered correctly. To be considered for awards, participants must answer all scavenger hunt questions correctly.
Are there water stops on the course? Yes. There will be 2 water stops along the 5K course and a water stop at the 5K finish and after the obstacle course. Please see the Event Details webpage for water stop locations.
Is there anything I can't bring on to the course or any restrictions I should know about? Yes. For the safety of yourself and the other participants, baby joggers, strollers, baby carriers, baby backpacks, inline skates, motorized scooters, bicycles, skateboards, and animals of any kind are prohibited from the course. If you are seen in violation of one of these you will be removed from the course and transported to the finish line area.
Will there be baggage claim? Yes. Participants can drop their bags off at the baggage claim area in the pre-race staging area in the Butterfly Lot at Disney's Animal Kingdom® Theme Park prior to the race. Please attach the baggage tear tag on your bib number to your bag. Your race bib number will be used to verify your bag after the race when you pick it up in the Baggage Claim area near the finish line inside Dinoland U.S.A.® Area. Participants must use the clear plastic bag given out at Packet Pick Up for their baggage. We will not accept any items that are not in the clear plastic bag. Please do not check any valuables. Baggage Claim will be open from 5:30 pm - 12 am.
HOTEL & THEME PARK TICKETS
Are there specially priced hotel rooms available for Expedition Everest™ Challenge participants? Yes! You can call (407) 938-4868 to reserve your room today. For rates and hotel choices, click on the Travel Details page on the website. Participants staying at one of the host hotels will be provided with transportation to all event related activities.
Can I purchase additional specially priced theme park tickets? Yes! Specially priced one-day and multi-day tickets will be available on the online ticket store. Once you register for the event, you will receive a password in your confirmation email. You will need that password to access the online ticket store. Tickets purchased from the online theme park ticket store are valid for 14-days from the date of first use. All tickets will expire on December 31, 2009.
How long is the theme park ticket included with registration valid for? The theme park ticket included with registration entitles you to one day of admission to Disney's Animal Kingdom® Theme Park, Disney's Hollywood Studios™ or Epcot®. Ticket is valid for use from 9/25/09 through 10/9/09. Some activities/events may be separately priced. Ticket types and entitlements are subject to change without notice. Tickets are non-transferable and non-refundable. Parking is not included. Tickets must be picked up at Packet Pick-up. Tickets not picked up will not be refunded or mailed.
If I can’t attend the race can my theme park tickets be mailed to me? Specially priced theme park tickets included with registration can ONLY be picked up at Packet Pick-up. They will not be mailed or refunded.
I don’t have a password or I lost mine. How do I get another one? To get another password go to www.disneyeverestchallenge.com, click on the Registration tab on the left, and then click on Confirmation. Enter the email address that you used to register for the race. A new registration confirmation will be emailed to you, including the password.
If I order the theme park ticket through the On-line Ticket Store, how will I receive my tickets? During your purchase, you will be able to select the method of delivery.
PARKING & TRANSPORTATION
Will transportation be provided? Transportation to Packet Pick-up, the race and Post-Race Party will ONLY be provided to those participants who stay at the Host Hotels. To see a list of the Host Hotels and rates, click on the Travel Details page. Any participants not staying at the Host Hotels will be responsible for their own transportation to all activities.
Where should I park for the race? Race parking will be available at Disney's Animal Kingdom® Theme Park. If you arrive after 3pm there will be no charge for parking.
POST-RACE PARTY & PARTY TICKETS
What is the Post-Race Party? For information on the Post-Race Party, go to www.disneyeverestchallenge.com, click on the Travel Details tab and then select the More Magic tab.
Where is the race party located and at what time? The race party will be held at Disney’s Animal Kingdom® Theme Park from 8:30pm – 12am.
What attractions are included with the party? Khali River Rapids® Attraction, DINOSAUR, Dinoland U.S.A.® Area, and Expedition Everest™ Attraction will be open for the party.
What are the hours of the Post-Race Party? The Post-Race Party will begin at 8:30 pm and end at 12 am. No one will be allowed in the Park until 8:30 pm.
Where can I purchase Post-Race Party Tickets? Go to www.disneyeverestchallenge.com, click on the Travel Details tab and then select the More Magic tab. Party Tickets may also be available for purchase at Packet Pick-up. Party Ticket purchases at Packet Pick-up are not guaranteed and will be based on availability.
Where do I pick up my Post-Race Party Tickets? Your Party Tickets can ONLY be picked up at Packet Pick-up at Disney’s Wide World of Sports® Complex.
Can spectators purchase tickets to the race party? Yes. Tickets for the race party are $29.99 for adults and $15 for children and can be purchased during registration or via the link at www.disneyeverestchallenge.com
COMMEMORATIVE ITEMS & PHOTOS
I didn’t purchase the Commemorative Pin during registration. Can I add it now? Yes. There is a link to purchase the pin at disneyeverestchallenge.com. Click on the tab labeled Commemorative Items. Please note that pins will only be distributed at Packet Pick-up and will not be mailed or refunded if not picked up.
If I can’t attend the race, can my pin be mailed to me? The Commemorative Pin can only be picked up at Packet Pick-up. If you cannot attend the race, the pin will not be mailed or refunded.
SPECTATORS
Can my friends and family watch me during the race? Spectators will not be allowed in Disney's Animal Kingdom® Theme Park during the race. Spectators will be able to see their trekker at the start and during the obstacle course. Spectators who have purchased a Post-Race Party ticket can view the race finish inside Disney's Animal Kingdom® Theme Park.
PHOTOS
How do I find my race photos after the race? To view your race photos, please visit www.asiorders.com. Race photos are typically posted a few days after the race.
KIDS’ RACES
What is included in the registration fee? Registration for each child includes: Kids’ Race t-shirt, race bib and Disney’s Kids’ Races finishers’ medallion.
What ages can participate in the Kids’ Races? Kids ages 4 – 10 can participate in the Kids’ Races.
What time do the Kids’ Races start? The Kids’ Races will start promptly at 6:30pm, prior to the start of the Expedition Everest™ Challenge. Kids’ Race participants should be at their start line at 6:15pm.
Where do the Kids’ Races start and finish? The Kids’ Races will take place in the Butterfly Parking Lot at Disney's Animal Kingdom® Theme Park.
What do the Kids’ Races consist of? The Kids’ Races will consist of a short run, obstacles and a surprise challenge to finish the race.
Can I run with my child during the Kids’ Races? Yes! Parents are encouraged to participate in the challenge with their children.
Will there be onsite registration for the Kids’ Races? The Kids’ Races are subject to capacity limits therefore all parents are encouraged to register their kids in advance online. To register for the Kids’ Races please go to the Registration page at www.disneyeverestchallenge.com.
RACE BENEFICIARY
Who is the beneficiary for the Expedition Everest™ Challenge? A portion of each entry fee will go to the Himalayan Youth Foundation and Disney’s Wildlife Conservation Fund.
Can I make a separate donation to the Himalayan Youth Foundation? To make a separate donation to the Himalayan Youth Foundation please visit www.hyf-us.org/.
CHILD CARE SERVICES
What if I need child care services during my stay at the Walt Disney World Resort? Together with independent childcare provider Kids Nite Out, the hotels at the Walt Disney World® Resort offer you the convenience of expert, one-to-one in-room babysitting for an additional cost. You can even reserve a childcare specialist to accompany you and your family during your visit to the Parks, providing a helping hand where needed. Available 24 hours a day, 7 days a week.
To contact Kid's Nite Out, Inc., please call (407) 828-0920, 8:00 a.m. to 9:00 p.m., 7 days a week. Guests under age 18 must have parent or guardian permission to call or you can visit their web site at www.disneyworld.disney.go.com/recreation/kids-activities/
VOLUNTEER OPPORTUNITIES
Are there opportunities to volunteer? Yes. Please visit www.disneysportsenthusiasts.com and select an event for which to volunteer.
FALL RACE CHALLENGE COMMEMORATIVE BONUS MEDAL
How do I earn the commemorative Fall Race Challenge bonus medal? Complete both Disney's Race for the Taste 10K and EITHER the Expedition Everest™ Challenge OR The Twilight Zone Tower of Terror™ 13K in the SAME calendar year and you will earn the commemorative bonus medal.
What if I am registered for Disney's Race for the Taste 3K or The Twilight Zone Tower of Terror™ 5K? Can I get the bonus medal? No. The only combinations of eligible races are listed in the question above.
Do I need to sign up for the Fall Race Challenge? No. You are automatically entered into the Fall Race Challenge when you register and complete either combination of races.
How do I get my bonus medal? Bonus medals will be distributed at the finish line of Disney's Race for the Taste 10K and The Twilight Zone Tower of Terror 13K™. More information will be provided in the Final Race Instructions for each event.
OTHER QUESTIONS
Who do I contact if I have other questions? Please contact us at 407-938-3398 or via email at wdw.sports.marathon.endurance@disneysports.com.